Privacy Policy & Cookies
Last updated June 1, 2023

We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the website (“Website” or “Service”) and any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information.

This Policy is a legally binding agreement between you (“User”, “You” or “Your”) and Eivissa Properties Carrer de l’Historiador Josep Clapés, 4, piso 1o puerta 3a, 07800 Eivissa, Illes Balears (“We”, “Us” or “Our”).

What Data Do We Collect?
We will collect data that you provide us when you register on the Service, this data includes:

  • Information that you or others acting on your behalf have provided to us in connection with an inquiry. Emails, letters submitted through the mail or delivered personally to Eivissa Properties, and information during phone calls or meetings;
  • Information that you provide or that is gathered through your usage of the website This will include, but not be limited to, any details supplied to us so we can help with any questions about properties;
  • Whatever other details you or any third party give to us;
  • Information provided by you via third-party suppliers.

How Do We Use The Data That You Provide Us?
We may use your Data in the following ways:

  • To verify that we follow the guidelines outlined in our Terms & Conditions;
  • Passing along to dependable third parties to carry out the directions provided to us or to guarantee execution of the conditions of any contract entered regarding or associated with the property. Only when we are confident that a third party will take the necessary precautions to protect your data will we share it with them;
  • Providing a preliminary consultation on a prospective new issue;
  • Following our client’s directions while we are involved in the process of managing a property. This includes selling or providing advice regarding the property;
  • Passing along information to dependable third parties who will conduct the required identity, credit referencing, and money laundering checks. Only when we are confident that a third party will take the necessary precautions to protect your data will we share it with them;
  • Attend to any requests or grievances you may have over how we handled any lesson;
  • To make sure that our necessary regulatory criteria are met;
  • Sending you emails that you have asked or agreed to receive. Notification of upcoming properties or services that may be of interest to you may be included;
  • Any requests from third parties that we are obligated by law to accede to.

How Long Will The Data Be Held For And Where Will The Data Be Stored?
Unless a longer retention period is needed or permitted by law, we will only keep your data for as long as is necessary to achieve the goals outlined in our policies. Although every effort is taken to guarantee your data’s complete security when it is submitted, any transfer via internet connections cannot be guaranteed as safe.

If we no longer need to process your personal data for any other legal reason, we will delete the data or make sure that it is saved as anonymous. If the last situation is the case, we will make sure that your data is stored safely in our systems until deletion is possible.

Your Rights To Object
If you ever change your mind and decide that you no longer want us to manage your data in line with this policy, let us know via e-mail and elaborate the reason why. The processing of the data will cease after notification of disagreement has been received, unless we are able to demonstrate that there is reason to continue to process the data, we still have a legitimate ground of keeping the data on file and notify you within a fair amount of time as to why.

Data Analytics
We have the right to employ third-party analytics tools on our website and services that helps us acquire usage and browsing data by means of cookies or other comparable data collecting devices. The data collected is used to gain insights on user behavior. We analyze the data from these analytics tools to track and enhance the functionality of our website and services. We do not track or obtain any personally identifying information from using third-party analytics tools.  If you personally do not prefer that Google Analytics tracks you, you have the option to decline Google Analytics’ tracking across all websites on the internet.

Cookies are used on our website to help you have a more customized online experience. A web page server stores a text file called a cookie on your computer’s hard drive. Cookies can neither run programs on your computer nor spread infections. Only a web server on the domain that is issued the cookie to you can read cookies that have been specifically assigned to you. You might not be able to use all of the features on the website and services if you choose to reject cookies. For security and personalization, to run the website and services, and for statistical purposes, we have the right to analyze the information stored by cookies. Please be aware that you are free to accept or reject the cookies. You as a user can change your browser’s setting to reject cookies as most web browsers accept cookies by default.

Do We Make Updates To This Policy?
This policy might occasionally change as it can be updated by us. If we make any significant changes to this policy, we may let you know by posting an announcement in a visible place. In order to stay informed about how we are safeguarding your data, we advise you to routinely review our policy.

Contact Information
Please get in touch with us through email at if you have any queries about how we gather your data or if your data needs to be amended so that all of your files are accurate and up to date.

Legal issues pertaining to Eivissa Properties are described in our Disclaimer.